Frequently asked questions
Do I need a running watch?
No. You can log your runs manually in the app. If you have a watch or use your phone, you can connect it and import everything automatically.
Can I log runs manually?
Yes, without limits, on every plan — including Free, and even offline.
Can I use Strava?
Yes. Strava is the first integration available and imports distance, time, pace, heart rate, elevation, cadence, splits and route.
Are integrations paid?
No. Connecting Strava or any other available platform is free on every plan, and activity import is unlimited.
Does the plan change automatically?
It depends on the plan. On Free you request a review whenever you want. On Pro your week is adapted automatically. On Performance the plan evolves after every run.
Can I buy more AI usage?
Yes. There are one-off Extra AI packs for anyone who wants to chat and analyze more without changing plans.
Do I need to upgrade to use more AI?
Not necessarily. You can buy extra packs. The subscription is what unlocks exclusive features; packs extend how much you use.
Do extra credits expire?
No. Purchased credits never expire and are used after the credits included in your subscription.
Can I cancel?
Yes, whenever you want. You keep the features until the end of the paid period and your history stays saved.
Do you charge per kilometer?
No. You never pay for what you run. You pay for the level of intelligence the product delivers: analysis, adaptation and depth of insight.